Respondus Information

Respondus LockDown Browser is a custom browser that locks down the testing environment in Canvas. When students use LockDown Browser to access a test, they are unable to print, copy, visit other websites, access other applications, or close the test until it is submitted for grading. Tests created for use with LockDown Browser cannot be accessed with standard browsers.

Respondus Monitor is a companion application for LockDown Browser that uses webcam and video technology to prevent cheating during online exams. Respondus Monitor integrates seamlessly with Canvas, and is ideal for non-proctored/remote testing environments.

Note that Respondus Lockdown Browser works on Windows, Mac, Chromebooks, and iPads. It does not work on Android devices.

For support with using Respondus Lockdown Browser and Monitor, the Respondus Help Center is available and can help identify potential technical issues. You can also Contact Respondus technical support at any time by clicking here.

Faculty Resources

Click here for the faculty quick start guide on using LockDown Browser and Monitor with a Canvas quiz - This includes step-by-step instructions for setting up a Canvas quiz to be used with Respondus Monitor.
Click here for a video demonstration on setting up a Canvas quiz to be used with Lockdown Browser and Monitor - This video demonstration shows how to set up a Canvas quiz to be used with Respondus Monitor.
Click here for instructions on using Respondus Live Proctoring - This enables instructors to "live proctor" an online exam using both LockDown Browser and a video conference system (Zoom, Microsoft Teams, etc.) that runs in the background.
Click here to view the Rapid Rollout resources for instructors - These resources will help instructors quickly learn how to use LockDown Browser and Monitor.
Important: Click here for instructions on how to disable the "Environment Check" in Respondus Monitor - Given potential concerns related to remote proctoring and student privacy, faculty may choose to change the setting in Respondus Monitor for the “environment check” requirement for proctored exams.
Important: Create a Practice Exam – Have students take a practice exam with Respondus Monitor to ensure their computer, webcam and Internet are working properly. Allow students more than one attempt on the quiz so they can try the practice exam whenever their device or networking environment changes.

Student Resources

Click here for the student quick start guide on using LockDown Browser and Monitor - This includes step-by-step instructions for students on how to install LockDown Browser, and how to complete the webcam check for Monitor in order to take their assessment.
Click here for a student introduction video to LockDown Browser - This short 2 minute video walks students through the process of using Respondus.
24/7 live chat help is available to all students. Click here for a student guide on how to access Respondus live chat support.
For any students who are having trouble installing Lockdown Browser, you can provide them with this direct download link: http://www.respondus.com/lockdown/download.php?id=156434991
If your students experience any technical issues with using LockDown Browser or Monitor, first click here to download a FAQ sheet you can provide to them that includes the top 9 student questions/issues in using the software.
COMMON ISSUE: Camera Unavailable While Using Respondus Lockdown Browser

Additional Training & Resources